I know many of y'all already know what a great experience it is buying from Greco, I have been fortunate enough to experience it myself now as I purchased a set of KTP's yesterday. I had an e-mail from Greco within 15 mins thanking me for my purchase and asking me for some info like height/weight/age etc that didn't get transmitted (dumb paypal). He answered every e-mail I sent him lickety split!!! And I even had an E-mail from Jeff @ Spruce the next day with an explanation about a DIN setting with a bad knee. Just awesome, I am excited.
I have also dealt with Summit, Doc answered my questions and the boys on the phone also did but it just felt different. I felt more coerced into a given board/product vs. dealing with the folks here. The time it took to get a response on E-mail was also much greater. It on average took 3-4 days for a response from Doc vs. 30-45 mins for Greco.
I can honestly say I will be doing all of my future shopping and purchases of skiboards right here at RVL8!!!
John
I have also dealt with Summit, Doc answered my questions and the boys on the phone also did but it just felt different. I felt more coerced into a given board/product vs. dealing with the folks here. The time it took to get a response on E-mail was also much greater. It on average took 3-4 days for a response from Doc vs. 30-45 mins for Greco.
I can honestly say I will be doing all of my future shopping and purchases of skiboards right here at RVL8!!!
John
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